Privacy Policy
Quiet Proof Clinical Services, LLC ("Quiet Proof," "we," "us," or "our") respects your privacy and is committed to transparency regarding how information is collected, used, stored, and protected when you visit quietproofclinical.com or interact with website features.
This Privacy Policy applies to information collected through the Quiet Proof website and related website-based services. It does not replace the practice’s separate Notice of Privacy Practices, which governs protected health information ("PHI") created, received, maintained, or transmitted in connection with healthcare services.
Information You Provide Voluntarily
Information We Collect
You may provide personal information when you:
submit a topic suggestion through the website;
send an email;
contact Quiet Proof regarding therapy, evaluations, consulting, supervision, speaking, training, or other professional services;
use the Carepatron scheduling system; or
otherwise communicate with Quiet Proof through a website feature or linked service.
Depending on how you interact with the website, this information may include:
name;
email address;
telephone number;
professional or organizational information;
information included in a topic suggestion or message;
scheduling information; and
other information you voluntarily choose to provide.
Please use discretion when submitting information through general website forms or ordinary email. Sensitive clinical records, detailed health information, or urgent mental health concerns should not be transmitted through general website forms unless you have been specifically instructed to use that method.
Information Collected Automatically
When you visit the website, certain information may be collected automatically by our website platform, analytics providers, and related technologies. This may include:
IP address;
browser type;
device type;
operating system;
referring website or source;
pages viewed;
date and time of visits;
approximate geographic location;
interaction and navigation information; and
website performance and usage data.
We currently use or anticipate using Squarespace Analytics and Google Analytics to understand website traffic, performance, and general visitor behavior.
Cookies and Similar Technologies
The website may use cookies, pixels, local storage, tags, and similar technologies to operate the website, maintain security, remember preferences, and analyze website usage.
Squarespace and Google Analytics may use cookies or similar technologies to support website functionality, measure traffic, understand visitor behavior, and improve performance. Depending on applicable law and website configuration, visitors may be offered options to consent to or decline certain non-essential cookies.
You may be able to control cookies through your browser settings or any cookie-consent tools provided on the website. Disabling certain cookies may affect website functionality.
Quiet Proof does not currently knowingly use advertising pixels or behavioral advertising trackers such as the Meta Pixel. If our practices materially change, this Privacy Policy will be updated.
How We Use Information
We may use information collected through the website to:
respond to inquiries;
communicate regarding requested services;
process topic suggestions;
facilitate scheduling;
provide requested information;
manage professional, consulting, speaking, or organizational inquiries;
operate, maintain, secure, and improve the website;
analyze website traffic and performance;
prevent misuse, fraud, or security threats;
comply with legal or regulatory obligations; and
protect the rights, safety, and interests of Quiet Proof, website visitors, clients, and others.
We do not sell personal information collected through this website.
Scheduling Through Carepatron
Quiet Proof uses Carepatron as its scheduling and practice-management platform.
When you access or use Carepatron through a link or embedded scheduling feature on the Quiet Proof website, information you provide may be processed by Carepatron according to its own privacy, security, and contractual practices.
Your use of Carepatron may therefore be governed both by Quiet Proof’s applicable privacy practices and by Carepatron’s own privacy policy and terms.
Google Analytics and Website Analytics
Quiet Proof may use Google Analytics and Squarespace Analytics to understand how visitors use the website. These services may collect information such as:
pages visited;
time spent on pages;
device and browser information;
referring sources;
approximate location; and
general website interaction data.
Analytics information is used primarily to evaluate website performance, improve usability, understand visitor trends, and make informed decisions about website content. We do not intentionally use analytics information to make clinical decisions about individual clients.
Email and Electronic Communications
Email is available for general communication, administrative questions, professional inquiries, and referrals. However, ordinary email may not be appropriate for transmitting highly sensitive clinical information.
Do not use general email for:
emergencies;
urgent mental health concerns;
highly sensitive clinical records; or
information that you would not want transmitted through ordinary electronic communication.
Professional records may also be submitted by secure fax when appropriate.
Professional and Consulting Inquiries
Quiet Proof may receive inquiries from professionals, organizations, businesses, media entities, or other parties located outside the states in which clinical therapy services are offered.
Information submitted in connection with consulting, speaking, supervision, education, media, workplace mental health, or other non-treatment professional services may be used to:
assess the nature and scope of the request;
determine fit and availability;
communicate regarding proposed services;
develop a proposal or agreement; and
fulfill related administrative and contractual obligations.
Submitting a professional-services inquiry does not establish a therapist-client relationship.
Protected Health Information
Information collected as part of a healthcare relationship may constitute protected health information under HIPAA or other applicable laws. The use and disclosure of PHI is governed by Quiet Proof’s Notice of Privacy Practices, not solely by this website Privacy Policy.
Third-Party Services and External Websites
The website may contain links to or integrations with third-party services, including:
Carepatron;
Squarespace;
Google Analytics;
email providers;
social-media platforms;
payment or commerce platforms;
external educational or professional resources; and
other websites or online services.
When you leave the Quiet Proof website or interact directly with a third-party service, that third party’s privacy policy and terms generally govern its collection and use of information.
Quiet Proof is not responsible for the privacy, security, or content practices of independently operated third-party websites.
Information Sharing
We may share information with service providers or vendors when reasonably necessary to operate the website or provide requested services. Examples may include:
website hosting and infrastructure providers;
analytics providers;
scheduling and practice-management platforms;
email or communication providers;
professional advisers; and
vendors supporting security, technology, or website functionality.
We may also disclose information when required or permitted by law, including to:
comply with a lawful subpoena, court order, or legal process;
respond to governmental or regulatory requests;
protect legal rights;
investigate fraud, misuse, or security incidents; or
protect the safety of individuals or the public when legally appropriate.
We do not sell personal information to third parties.
Data Security
Quiet Proof uses reasonable administrative, technical, and organizational safeguards intended to protect personal information associated with website operations. However, no website, email system, internet transmission, cloud service, or electronic storage method can be guaranteed to be completely secure. You should use appropriate caution when transmitting sensitive information electronically.
Data Retention
Information collected through the website may be retained for as long as reasonably necessary to:
respond to or manage an inquiry;
provide requested services;
maintain appropriate business records;
comply with legal, regulatory, contractual, or professional obligations;
resolve disputes; and
protect legitimate business interests.
Retention periods may vary depending on the type of information and the purpose for which it was collected. Clinical records are subject to separate retention requirements and are governed by applicable healthcare laws, professional requirements, and the Notice of Privacy Practices
Your Privacy Choices and Rights
Depending on your location and applicable law, you may have certain rights regarding personal information, which may include the right to:
request access to personal information;
request correction of inaccurate information;
request deletion of certain information;
request information regarding certain disclosures or processing activities; or
exercise other rights provided by applicable privacy law.
Not all rights apply in every circumstance, and certain legal or professional recordkeeping obligations may limit available requests. Quiet Proof will respond to verified privacy requests as required by applicable law.
To submit a website privacy request, contact hello@quietproofclinical.com.
California Visitors
California residents may have additional privacy rights if and to the extent applicable California privacy laws apply to a particular interaction or business activity.
Quiet Proof does not represent that it currently meets the statutory thresholds that make every provision of the California Consumer Privacy Act or California Privacy Rights Act applicable to its operations. If applicable law grants you a specific California privacy right, Quiet Proof will respond to a verified request as required by law.
Professional or consulting inquiries from individuals or organizations located in California are welcomed and do not, by themselves, establish a clinical treatment relationship.
Children’s Privacy
Quiet Proof’s clinical services are intended for adults. This website is not directed to children under 13, and Quiet Proof does not knowingly seek to collect personal information from children under 13 through general website features. If we learn that personal information from a child under 13 has been submitted improperly, we will take reasonable steps to delete it when appropriate.
International Visitors
The website may be accessible outside the United States. If you access the website from another country, you understand that information may be processed or stored in the United States or in other jurisdictions used by our service providers. Where applicable law provides additional privacy rights, requests may be submitted using the contact information below.
Do Not Track and Browser Signals
Some browsers offer “Do Not Track” or similar privacy signals. Because industry standards and legal requirements regarding these signals continue to evolve, the website may not respond uniformly to every browser-based signal. Where legally required and technically supported, applicable privacy preference signals may be honored.
Changes to This Privacy Policy
Quiet Proof may update this Privacy Policy from time to time to reflect changes in website functionality, technology, service providers, business practices, legal or regulatory requirements, or privacy and security practices.
When material changes are made, the effective date at the top of this policy will be updated. The version posted on the website will be the current version.
Contact Us
For questions or requests regarding this Website Privacy Policy, contact:
Quiet Proof Clinical Services, LLC For matters involving medical records, protected health information, or HIPAA privacy rights, please refer to the separate Notice of Privacy Practices.
